---
title: "Privacy Policy | Liftoff Local"
url: https://liftofflocal.co/privacy-policy
description: "Review Liftoff Local's Privacy Policy, including SMS consent, data handling, and required A2P 10DLC disclosure language."
lang: en
---

# Privacy Policy

Last updated: September 24, 2026

## Information We Collect

We may collect personal information you voluntarily submit, including your name, email address, phone number, business details, and any message content you provide through our forms, calls, or SMS opt-in workflows.

We may also collect standard technical information such as browser type, device data, and pages visited to operate and improve our website.

## How We Use Information

- Respond to inquiries and provide requested services
- Send appointment updates, service reminders, and account-related notifications
- Send SMS updates when you opt in to receive text communications
- Improve website performance, user experience, and service delivery

## SMS Consent and Mobile Data

If you provide your phone number and explicitly opt in, you consent to receive text messages from Liftoff Local. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the Text Message services.

## How We Share Your Information

We may share limited information with trusted service providers and subcontractors that help us deliver services (for example, communications platforms, CRM systems, hosting providers, or analytics tools), strictly for operational purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

## Your Choices

You can opt out of SMS at any time by replying **STOP**.

You can reply **HELP** for assistance, or contact us directly using the details below.

## Third-Party Services We Use

We rely on a small number of trusted vendors to operate this website and deliver our services. These include:

- Liftoff Atlas — client portal, account management, and project delivery
- Google (Google Calendar, Google Analytics 4) — appointment scheduling and anonymized website traffic measurement
- Resend — transactional email delivery
- Supabase — secure data hosting and authentication
- Mapbox — service-area map rendering

## Cookies & Analytics

We use Google Analytics 4 to understand how visitors use our website. GA4 sets cookies that collect anonymized usage data (pages viewed, session duration, approximate location, device type). We do not use this data to identify individual visitors or for cross-site advertising.

You can opt out of GA4 via browser settings or the Google Analytics opt-out add-on (https://tools.google.com/dlpage/gaoptout). For more detail, see our Cookies Policy (https://liftofflocal.co/cookies-policy).

## Data Retention

We retain personal information only as long as needed to provide the services you've requested, comply with legal obligations (tax, contractual records), resolve disputes, and enforce our agreements. Lead-capture inquiries that do not become customers are typically deleted or anonymized within 24 months.

## Your Rights — Access & Deletion

You may request access to the personal information we hold about you, ask us to correct or delete it, or opt out of any non-essential communications at any time. Email hello@liftofflocal.co with the subject line "Privacy Request" and we will respond within 30 days.

## Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, or misuse.

## Contact Us

If you have questions about this Privacy Policy, contact:

Liftoff Local

hello@liftofflocal.co

(937) 887-3622

Bellefontaine, Ohio

## Structured data

```json
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  "@graph": [
    {
      "@type": "Organization",
      "@id": "https://liftofflocal.co/#organization",
      "name": "Liftoff Local LLC",
      "alternateName": "Liftoff Local",
      "url": "https://liftofflocal.co",
      "description": "Marketing infrastructure for local businesses. Liftoff Local builds and runs the website, search presence, advertising, and Lead Management System behind an Ohio local business as one connected system.",
      "logo": "https://liftofflocal.co/og-image.png",
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      "telephone": "+1-937-887-3622",
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      ]
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      "email": "hello@liftofflocal.co",
      "priceRange": "$$",
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        "@type": "GeoCoordinates",
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          "dayOfWeek": [
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          "name": "Lima",
          "containedInPlace": {
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          "@type": "City",
          "name": "Mason",
          "containedInPlace": {
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            "name": "Ohio"
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}
```