Automation
Automated Lead Response for Local Contractors
Speed is the one advantage a local contractor has over a national brand or a lead-gen platform. You can answer in seconds. Most of them cannot.
Why speed matters
When a homeowner's water heater goes, they do not call one company. They call three, and they stop calling as soon as somebody picks up. The business that responds first is usually the business that gets the job — not because it is better, but because it was there.
A missed call is not a lead you keep for later. It is a lead that goes to the next name on the list, usually within a few minutes. Same with a form filled out at 9pm: if the first reply arrives at 8am the next morning, someone else has already been in the driveway.
This is where the big platforms and national brands are weak. They route, queue, and escalate. A local contractor with the right system answers immediately, in their own voice, with their own name on it.
How it works
- Missed-call text-back. If nobody picks up, the caller gets a text within seconds asking what they need. The conversation starts before they dial the next company.
- Form-to-text in under a minute. Website and ad-form submissions trigger an immediate reply, so the lead knows a real business is on the other end.
- Follow-up sequences. If they do not answer, the system keeps a polite, human cadence going by text and email instead of letting the lead go cold.
- A booking link. Anyone who is ready can put themselves on the calendar without a phone tag loop.
- Everything logged. Every call, text, form, and note lands in your Lead Management System, with the source attached, so you can see where work actually comes from.
What it costs
| Option | Price | What you get |
|---|---|---|
| LMS Starter | $2,500 | 1 pipeline · Lead routing · Missed-call textback · Review engine · Recorded training |
| Lead Management System | $4,500 | Multiple pipelines · Full nurture sequences · Reporting dashboard · Data migration · Live training |
| LMS+ | $8,500 | Multi-team and multi-location setup · Custom automations · Custom integrations · Custom dashboards · Team training |
| System Care | $199/mo | Lead management platform · Text and email usage · Automation upkeep · Team support · Monthly health check |
A care plan is required with every build, and it's included free with any retainer.
Full pricing, including monthly plans, is on the pricing page.
Which trades this is for
Two seasons of demand spikes, and every unanswered call in July is a competitor's install.
PlumbingEmergency work goes to whoever picks up. Most of it is decided in the first few minutes.
RoofingStorm demand arrives all at once and the phone cannot absorb it without help.
ElectricalSmall jobs and big panel work come through the same form. Both need an answer today.
Remodeling and specialty tradesLong consideration windows mean follow-up matters more than the first reply alone.
Frequently asked questions
What is automated lead response?
It is a system that answers a new lead the moment it arrives, without anyone having to notice it. A missed call gets a text back. A form gets a reply in under a minute. Everything lands in one Lead Management System so nothing sits unread in an inbox.
Does this replace my office staff?
No. It covers the gap between when a lead arrives and when a person can get to it — nights, weekends, and the middle of a job. Your team still has the real conversation and books the work.
Do I need a new phone number?
No. Your existing business number keeps working and keeps ringing. We add missed-call text-back behind it so a call you cannot pick up does not end at voicemail.
What happens to my existing contacts?
They move into your Lead Management System during the build, and they stay yours. You can export the full list at any time.
What does automated lead response cost?
The build is one-time: LMS Starter at $2,500, Lead Management System at $4,500, or LMS+ at $8,500 for multiple teams or locations. System Care is $199/mo and covers the platform, messaging, and upkeep. It is included free with any monthly plan.
How long does it take to set up?
A starter setup is usually live within about two weeks. A full build with multiple pipelines, migration, and live training takes longer because we move your existing data and train your team on it.
Stop losing jobs to whoever answered first
We'll look at how your calls and forms are handled today and tell you exactly what it takes to answer every one of them.